@inproceedings{Nguyen10Development, title={Developing an Agent Systems Reference Architecture}, author={Duc N.~Nguyen and Kyle Usbeck and William M.~Mongan and Christopher T.~Cannon and Robert N.~Lass and Jeff Salvage and William C.~Regli}, booktitle={Agent-oriented Software Engineering}, year={2010}, month={May}, address={Toronto, ON} }